Buyer Protection Program

RobotLancer’s pinnacle precedence is customer satisfaction, that’s why we try to offer you with the excellent freelance offerings available.

Here are the Five Principles we observe at RobotLancer to shield the hobbies of our buyers:

Buyer Obsession

  • RobotLancer strives to offer you uncompromising first-class at the bottom fees at the market.
  • RobotLancer dealers are required to address orders in complete accordance with RobotLancer’s phrases. Those phrases include: following the activity description, order requirements, and any agreed phrases through the RobotLancer chat to your order web page.
  • Any disputes or disagreements approximately a RobotLancer description or any communications among you and dealers can be resolved for your favor.

Premium Quality

  • You are entitled to a whole and absolutely functioning product freed from errors, bugs, or any defects which can save you its complete meant use.
  • Work introduced to you ought to be as proper as or higher than the paintings displayed with-inside the supplier’s portfolio.

On the Dot

  • You can cancel an order inside 20 mins of setting it—no questions asked.
  • RobotLancer ensures you a complete and automated refund if a supplier does now no longer be given an order inside 24 hours.
  • Sellers ought to whole orders on time. If a supplier misses a deadline, you could cancel the order and right away acquire a complete refund.

Always on Your Side

  • You can ship any submitted paintings returned for revision till it meets the order requirements.
  • If you aren’t glad with the shipping even after a couple of revisions, you could provoke arbitration for a complete refund below RobotLancer’s Money-returned Guarantee.
  • If a supplier supplies incomplete paintings or if the paintings does now no longer mirror the requirements displayed of their portfolio, the order can be canceled immediately. You can pick out to acquire a complete refund, wherein case the product rights stay with the vendor, or a partial refund, wherein case the product rights are transferred to you.

Trust Is Earned

  • You have the proper to depart a evaluation for every order, besides after asking for extra offerings with out purchasing them.
  • Cancelations initiated via way of means of dealers bring about terrible evaluations.
  • Positive evaluations growth a RobotLancer’s rankings, even as terrible evaluations lessen them. RobotLancers with robust rankings rank better with-inside the Marketplace, while RobotLancers with decrease rankings are driven down the listings. This guarantees that the RobotLancers you notice are usually fulfilled via way of means of pinnacle-notch, vetted dealers.
  • Once you depart a terrible evaluation, the vendor can’t touch you at once or at the order web page with out your consent.